Diagnostics and repair
Is the issue with electronics, mechanical parts or software? Send a request covering motors and actuators, sensors, cameras, LiDAR, battery systems or onboard computers.
Robot service and R&D for the UAE
Repairs, spare parts, setup, integration and new capabilities for your robot.
Has your robot stopped working, struggled with a task or outgrown its original setup? Talk to Unibot about your requirements in the UAE. We welcome service and development enquiries, including for robots purchased from other suppliers.
Tell us what you need. We will review your request and discuss the possible scope of work, from diagnostics and spare parts to system integration and custom development.
- MaintainServicing, consumables and setup
- RepairDiagnostics, repairs and spare parts
- IntegrateConnect your robot to your systems
- ExtendNew functions, behaviours and AI
Enquiries across the UAE
Share your location, robot model and requirements.
Support by arrangement
The support format and next steps are agreed for each request.
On-site visits
Availability and visit arrangements are discussed for your location and task.
Robot repair and maintenance
Not powering on, failing to charge, showing an error or losing its route? Describe the symptoms and tell us the model. You can also enquire about routine maintenance and replacement consumables.
Warranty support
Purchased your robot from Unibot and found a fault? Share the model and problem. Warranty support for equipment supplied by Unibot is subject to the applicable manufacturer's warranty and the terms of your supply agreement.
Out-of-warranty service
Has the warranty expired, or can your original supplier no longer help? Contact us to discuss diagnostics, repair and ongoing maintenance, wherever you bought the robot.
Spare parts and consumables
Need a battery, actuator, sensor, charger or consumable? Send the model and part reference. We can review options for sourcing original or compatible components and, where appropriate, technical alternatives.
Scheduled maintenance
Looking after one robot or a fleet? Enquire about routine servicing, component checks and consumable replacement for your model and operating conditions.
Commissioning and setup
Has your robot just arrived or moved to a new site? Tell us what needs setting up: maps, routes, operating zones, charging stations or task sequences.
Robot integration, software localisation and configuration
Your robot needs to fit your systems, equipment and workflows. Tell us what you want to connect or change.
Business systems integration
Send tasks from your CRM or ERP, receive status updates, or connect a robot to a cloud platform or automation system. Discuss integration through available APIs and connections to external equipment.
Language and software adaptation
Need an English or Arabic interface, a different network configuration or software changes? Share the robot model, software version and the requirements your current setup does not meet.
Local deployment
Want to use your own server or reduce reliance on an external cloud? Discuss local deployment, server infrastructure and the control options available for your robot.
New routes and workflows
Has the layout changed, or have you added new zones and tasks? Describe where the robot should go, what it should do and which equipment it needs to interact with.
Integration, language changes, local deployment and software modifications depend on technical feasibility. An assessment requires the robot model, software version and details of available APIs or SDKs.
R&D: new functions and robot capabilities
Standard settings do not cover your use case? Bring us the task, even if the solution is not yet clear. The first step is to review the platform and possible approaches.
Software and hardware development
Need a custom interface, server-side service or additional hardware module? Describe the function you want and the conditions in which the robot will operate.
Motion and task programming
Delivery, patrols, human interaction, object handling or a specialised task. Discuss new movements and behaviours for your application.
AI and computer vision
Should your robot recognise people or objects, analyse video or respond to voice commands? Send us your requirements for computer vision, voice interfaces or AI agents.
Research and prototypes
Want to test an unusual use case on an existing robot? Describe your idea. Reviewing the hardware, SDK, APIs and software helps establish which modifications are feasible.
The scope, cost and timescale of complex R&D work are determined after diagnostics or a technical feasibility assessment.
Already own a robot? You can enquire wherever you bought it
Robots from other suppliers are welcome for assessment.
We welcome enquiries about service and industrial robots, logistics and mobile platforms, commercial cleaning robots, robot dogs and humanoids.
Need a repair, spare part, configuration change or new function? Send the manufacturer, model and task so we can review the possible scope of work.
How to get started
Start with the robot model, a short description of the task and your contact details.
Describe the fault or idea
What is not working, or what would you like the robot to do? Let us know if you purchased it from Unibot.
Discuss your requirements
We will clarify the details, your location and whether diagnostics or a feasibility assessment is needed.
Agree the next steps
After assessment, discuss the possible scope of work, cost, timing and support arrangements.
Robot service and development questions
Can I enquire about a robot bought from another supplier?
Yes. Send a request for diagnostics, repair, out-of-warranty servicing, spare parts or development. The model and task help us assess what work may be possible.
What if my robot will not start, charge or follow its route?
Share the model, symptoms and any error message. Tell us when the issue started. These details help identify the next diagnostic step.
Can I request a spare part without booking a repair?
Yes. Send the robot model and the part number or a description of the component. Compatibility, availability and supply arrangements are checked for each request.
Can I request a repair after the warranty has expired?
Yes, you can enquire about out-of-warranty repair or maintenance. Warranty support for Unibot-supplied equipment is handled separately under the applicable manufacturer's warranty and supply terms.
Can a robot have an English or Arabic interface or run on my own server?
You can submit either requirement for assessment. Language support, local deployment and changes to cloud connectivity depend on the platform, software and available development tools.
Can you assess a project involving AI, computer vision or new movements?
Yes. Share the intended result and robot model. Feasibility depends on the hardware, SDK, APIs and software. Complex projects may require a technical feasibility assessment.
Is on-site support available in the UAE?
Please share your location and task. Support options, on-site availability and visit arrangements are agreed for each request.
How much will repair or development cost, and how long will it take?
This depends on the model, fault, required work and components. Repair costs and timing follow diagnostics. Complex development work is scoped after diagnostics or a technical feasibility assessment.
What does your robot need?
A repair, a spare part, a new setup or an entirely new function? Leave your contact details, robot model, location and a short description of the task.
Support and on-site visits are arranged individually.